Reliance Interiors Ltd. distributes products through a network of authorized dealers across Canada. Shipping policies—including delivery options, fees, and timelines—are managed by each dealer individually.

1. Dealer-Based Shipping

  • All purchases are processed and shipped through our authorized dealers.

  • Shipping timelines, methods, and charges may vary depending on the dealer's location, the type of product, and availability.

  • Reliance Interiors Ltd. does not ship products directly to end customers.

2. Delivery Timeframes

Typical dealer delivery timelines may range between 5–15 business days, depending on stock availability and distance from the warehouse. For large or custom orders, lead times may be longer.

To get accurate delivery estimates, please contact your dealer directly.

3. Freight & Handling

  • Dealers may apply freight, delivery, or handling fees based on order size and delivery location.

  • For heavy or bulky items like tubs and flooring, special delivery arrangements may be required.

4. Damage in Transit

  • If you receive a product that appears damaged during shipping, please report it to your dealer within 48 hours of delivery.

  • Clear photos and a description of the issue will help the dealer initiate a replacement or claim.

5. Pickup Options

Some dealers may offer local pickup from their warehouse or showroom. Check with your dealer to see if this is available.

6. International Shipping

At this time, Reliance Interiors Ltd. and its dealer network primarily serve Canadian markets. International shipping may not be available unless arranged through a specific dealer.

7. Need Assistance?

If you have questions about your order or do not know your assigned dealer, please visit our Contact Us page and we’ll be happy to assist.